Dispatcher
SERVER
Today
Compact
Reset mock data
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Under each day:
busy blocks (time + ticket)
. Drag state unassigned ticket → drop onto a technician (adds to their Requests).
Ticket → Parse
Paste ticket text → Parse → review fields → Create card (goes into state Unassigned).
⇄
Parse
Clear form
Ticket #
Customer
Address
Unit
Phone
Scope of work
Availability (raw)
State (routing)
GA
NC
SC
TN
Status
Needs appointment
Pending
Scheduled
Cancelled
Create card
Server-backed state (single source of truth).
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